Strengthening Data Governance in the BPO Sector: a path to enhanced security and trust

By Opinion | Published Feb 19, 2025

In Europe, the General Data Protection Regulation (GDPR) law is in effect, in South Africa the Protection of Personal Information Act (POPIA) holds sway, while in the USA, the California Consumer Privacy Act (CCPA) gives consumers more control over the personal information that businesses collect about them, and other states have similar legislative requirements in place or in progress.